In 2023, Clas Mortgage Processing embarked on a thrilling journey, not solely driven by business goals but by a heartfelt mission. Our aim is both simple and profound: to offer dependable contract loan processing services while adding a personal touch, spreading paw-sitive vibes throughout our community via deep-rooted partnerships. Though we might seem like the underdog, our goal is to make a significant impact.
Transforming our company's image and tone might seem like a daunting task, but to us, it's an exhilarating risk we're eager to embrace.
Our commitment goes beyond delivering services; it's about crafting an atmosphere as comforting as a purring cat. It's about people—the unwavering support we extend to our partners and customers alike. Join us on this purr-fect journey where every interaction counts. Our approach revolves around warmth and understanding, aiming to turn the mortgage experience from a transaction into a comforting conversation, just like sharing thoughts over a cup of coffee. At Clas Mortgage Processing, our focus is on injecting that much-needed personal touch into the realm of contract mortgage processing.
Shawna's journey in the mortgage industry began in 2001 as a loan processor. It was during this time that she discovered her true passion lay in delivering exceptional service and assisting individuals in achieving homeownership. The phrase "clear to close" resonated deeply with her, becoming her favorite three words.
During the challenging period of the Great Recession from 2007 to 2009, Shawna served as a contract processor. However, driven by the desire to further her expertise in mortgage operations, she returned to the workforce. This return allowed her to gain invaluable experience in underwriting and management, broadening her skill set.
Throughout her career, Shawna has had the privilege of collaborating with numerous outstanding loan officers. Her strength lies in cultivating strong relationships, an aspect where she consistently thrives. While working in the corporate setting, she recognized inefficiencies in the chain of command that hindered loan officers' effectiveness. This realization prompted her to establish Clas Mortgage Processing, aiming to provide unparalleled service directly to her partners.
Confident in her processing skills, Shawna believes she can add substantial value to her partners' endeavors.
Deno, once a resident of an animal shelter, submitted numerous loan applications. However, it wasn't until 2022 that his 'catplication' received approval from his current paw-tner, Shawna. Deno, our mascot here at Clas Mortgage Processing, now oversees 'Catplications' for shelter animals seeking housing approvals. His passion not only involves assisting deserving cats but also aims to set a trend in helping senior cats secure homes. Deno is the driving force behind our commitment to making a 'paw-sitive' impact on the lives of our furry friends.
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